Policy and program reviews help our clients to understand whether their policies and programs:
Traditional approaches to program and policy reviews assess how well a program or policy performs against stated objectives. However, this can overlook unplanned or unexpected program or policy impacts.
A more sophisticated approach evaluates all intended and unintended program impacts.
It is also important to distinguish between policy or program appropriateness and effectiveness. It is possible for a program to be appropriate, but ineffective. For instance, inadequate resourcing or lack of capability can make well-conceived and designed programs less effective. Appropriate programs and policies target the stated issue or objective.
Efficient policies and programs display three characteristics:
ACG can help clients determine if their policies and programs are appropriate, effective and deliver value for money through:
ACG understands complex policy and program environments. We have extensive experience in policy and program reviews involving sensitive issues, including consultation with vulnerable and disadvantaged groups.
Our clients include the Victorian Auditor-General’s Office, the Australian Government Department of Education, Employment and Workplace Relations, the Victorian Department of Health, the NT Department of Business and Employment, and NSW Department of Community Services.